Quality Policy

We believe that quality of life is more important than the quality standard of living. With every test and procedure, we believe that quality is the only way to serve our patients. Our patients are satisfied with the care provided by our well-trained technicians. Customer satisfaction and specific clinical benchmarks are the measures to compare the quality of a diagnostic center and Advanced Diagnostic Center & Labs has the both!

We at ADCL are committed to:

“Continually raise and improve the standards of excellence in medical diagnostics, by using the latest technology, through trained and qualified professionals, to provide humane treatment to every patient”.

ADCL provides the following services: Clinical Biochemistry, Hematology, Clinical Pathology, Microbiology, Molecular Biology, Serology and Cytology.

We achieve our quality through:

  • Raising and providing the highest standards of accuracy in medical diagnostics by using relevant, updated and systemized technology to its fullest potential.
  • Continually upgrading the knowledge of our work force through training inputs to ensure their motivation and coordinated teamwork for a disciplined and committed work culture.
  • Ensuring familiarization of quality management documentation and quality policy and objectives among all the employees.
  • Commitment to good clinical and laboratory practices.
  • Auditing and continually improve the effectiveness of the service
  • Continually upgrading the knowledge of our work force through training inputs to ensure their motivation and coordinated teamwork for a disciplined and committed work culture.
  • Commitment to good clinical and laboratory practices.

QUALITY OBJECTIVES

Based on the Quality Policy the following Quality Objectives are formulated

  • Review The Quality Indicators Related to Patient Care and Improve the Same.
  • To Ensure Optimal Level of Customer Satisfaction by Providing in Time Delivery Of Quality Reports
  • Reduction in Complaints.
  • Improvement in Proficiency Testing.
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